Remote Operation Reference Guide

Service Requests

Thank you for letting us enhance your outdoor experience!

At Midwest Sun Protection, we take great pride in the quality of our products and services.

However, we understand that unforeseen issues may occasionally arise, which may be covered under warranty or can be addressed by our knowledgeable team, who are equipped to assist in diagnosing and resolving such matters.

To streamline the process for you, we have implemented a straightforward 5-step procedure.

Submit a service request
Flowchart titled 'Requesting Service' by Midwest Sun Protection showing five steps: 1. Repair Request Form, 2. MWSP Reaches Out, 3. Field Supervisor, 4. Crew Repair, 5. Follow-Up Actions; each step has a colored icon and description.