Service Requests / Warranty Information

Thank you for letting us enhance your outdoor experience!

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Thank you for letting us enhance your outdoor experience! ☀︎

At Midwest Sun Protection, we take great pride in the quality of our products and services.

However, we understand that unforeseen issues may occasionally arise, which may be covered under warranty or can be addressed

by our knowledgeable team, who are equipped to assist in diagnosing and resolving such matters.

To streamline the process for you, we have implemented a straightforward 5-step procedure.

SunPro's Motorized Awning Manufacture Warranty

Motorized Awning:

Warranty at a glance:

Hardware: 10 Years

Motors / Controls: 10 years

Fabric: 10 years Accessories: 24 months

SunPro's Motorized Shade Manufacture Warranty

Motorized Roll Screen (Shades):

Warranty at a glance:

Hardware: Lifetime

Motors / Controls: 5 years

Fabric / Mesh: Up to 15 years* 

 *Warranty period varies based on fabric selection.