Frequently asked questions about Motorized Shades

  • Motorized shades are retractable screens that open and close with a push of a button. They provide protection from insects, sun glare, light wind and light rain while maintaining visibility and airflow.

  • Motorized shades enhance comfort, extends the use of your outdoor space, reduces sun and heat exposure, blocks insects, and adds privacy.

  • Yes and no. Motorized shades are designed to be used all season, but we have learned that it is best to not try to extend or retract the shade when below 40 degrees.

  • Motorized shades are not meant to be left down all the time, when not in use it is best practice to retract them back into the housing.

  • No, the screen fabric for motorized shades is designed to maintain outward visibility while providing shade and privacy. Multiple fabric options are available to match your desired balance of openness, privacy and color choice.

  • Motorized shades can be operated using a handheld remote, wall switch, smartphone app or integrated into a smart home or automation system.

  • We recommend surface mounting. Surface mounting is an exterior mount which we have found to be the strongest option with the least complications that could arise.

  • Yes. Shades are custom-measured and manufactured to fit your specific opening for a precise and professional installation. Our sales team is trained in measuring and calculating the exact measurement needed for each opening.

  • Yes, many systems include safety features such as obstacle detection and smooth, controlled operation to enhance safety.